CIO Healthcare Payer Summit | October 4, 2016 | The Palmer House Hilton - Chicago, IL, USA

↓ Agenda Key

Keynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Executive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Thought Leadership

Solution provider-led session giving high-level overview of opportunities

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

Think Tank

End user-led session in boardroom style, focusing on best practices

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Roundtable

Interactive session led by a moderator, focused on industry issue

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Case Study

Overview of recent project successes and failures

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Focus Group

Discussion of business drivers within a particular industry area

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Analyst Q&A Session

Moderator-led coverage of the latest industry research

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Several brief, pointed overviews of the newest solutions and services

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Executive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Open Forum Luncheon

Informal discussions on pre-determined topics

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Networking Session

Unique activities at once relaxing, enjoyable and productive

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

 

Tuesday, October 4, 2016 - CIO Healthcare Payer Summit

7:00 am - 7:55 am

Registration and Networking Breakfast

 

8:00 am - 8:10 am

Welcome Address and Opening Remarks

 

8:10 am - 8:50 am

Keynote Presentation

How Bimodal IT Is Creating Future-Ready Healthcare Organizations

With healthcare reform well underway, innovative and disruptive virtual care delivery models are emerging. Health IT leaders are being challenged to improve performance and take cost out while being asked to invest in innovation to enable new care modalities. Gartner refers to the need to manage these two separate modes of IT delivery as “Bimodal IT.” Join Dell EMC in a discussion of what it means to operate in a bimodal world and one way our customers are freeing up budget associated with legacy applications enabling investment in the future.

Sponsored by:

Dell EMC View details

 
 

Presented by:

Roger Burnett, Principal Consultant, Healthcare Industry, Dell EMC View details

 
 
 

9:00 am - 9:30 am

Vendor Showcase

 

9:35 am - 10:05 am

Vendor Showcase

 

10:10 am - 10:40 am

Executive Exchange

 

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Think Tank

Leadership Lessons from the Edge of the Arctic Circle

Even though there are compelling arguments for healthcare professionals to more wholeheartedly invest in leadership development, for a variety of reasons, many of us do not fully commit to making that investment. 

 We all know that leadership development is important, but like the treadmills collecting dust in many of our basements, we get distracted by the many other “shiny” objects competing for our attention, and therefore do not always take the actions that we should take. 

 As was the case with me, we must convince ourselves that investing in our own leadership development and in that of our leadership team is not only the right thing to do, but is also a “high gain” activity. 

Don't forget to actually LEAD! 

L – Lean into your leadership role (Resolve to learn about leadership theory and more importantly become convinced that any investment made in becoming a better leader will indeed have a positive impact on both us and our entire team. It is a key responsibility in our roles and not an additional duty that is secondary to “real” work). 

E- Empower (Remember that you are in charge primarily to “charge up” others. Provide the vision and goals then get out of the way and let the team find the best way to achieve them). 

A – Adapt (Successful leadership is often highly situational. Leadership approaches should ideally vary according to the situation and person specific needs. One size does not fit all). 

D – Demonstrate (Be the change you want to see. The world needs more demonstration and less instruction).

Presented by:

Ralph Cagna, Director IT Regional Hospital Operations, Cleveland Clinic View details

 
 

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Think Tank

Impact of M&A on IT Infrastructure

Mergers and acquisitions continue to move at a rapid pace in Healthcare Organization, meanwhile funding and human resources needed to facilitate the M&A activities remain flat. Penn Medicine has developed a playbook and deployed effective strategies to deal with large scale consolidation efforts. This includes a phased approach to consolidation, establishing foundational items, aligning with technology roadmaps, and getting participation from clinical and administrative departments. 

Takeaways:

  • Define the partnership early on
  • Make staff alignment and buy-in a priority
  • 3 C’s
  • Have integration, migration, and cleanup plan – create Playbook
  • Pick a good partner and set of migration tools
  • Adopt virtual, mobile, web, and cloud
  • Align with your technology roadmap
  • Get business units to participate in achieving common standards

Presented by:

Vasee Sivasegaran, Corporate Director of Core Infrastructure , Penn Medicine View details

 
 
 

10:45 am - 11:15 am

Executive Exchange

 

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Thought Leadership

Make the Shift – Healthcare Payer Transformation

Change is a now consistent factor in every facet of a health plan’s operations. The industry as a whole is being pushed, by consumer pressures and regulatory demand, to shift from older transaction-oriented models to a more practical and responsive performance-driven future. 

Unless the transition is made, payers and other health organizations will struggle with unsustainable medical spending, reduced surplus and profits, higher disease burdens, and possible disintermediation. The benefits of making the shift—away from a focus on transactions to a performance-based model—are significant. 

Traditional IT environments simply cannot support tomorrow’s healthcare requirements. Business and technical teams can no longer work in separate silos. Healthcare organizations must adapt to—and survive by—constant innovation. That requires employees to become more collaborative. Organizations must drive scale-appropriate experimentation, with a new focus on speed and performance.  

Attend this session to learn how your organization transforms itself for performance-driven future that can translate into healthier populations, sustainable medical spending, and an enhanced quality of life for members.

Sponsored by:

Hewlett Packard Enterprise View details

 
 

Presented by:

Paul Thompson, Director, U.S. Commercial Healthcare and Life Sciences Strategy and Business Development, Enterprise Services , Hewlett Packard Enterprise View details

 
 
 

11:20 am - 11:50 am

Executive Exchange

 

Thought Leadership

How Master Data Management Can Revolutionize Your Healthcare Data

From patients to providers, claims to administration and marketing to customer service, data is generated daily from every corner of your healthcare organization to maintain a steady flow of diagnosis and treatment of patients. Each unit has its own processes and systems, accessing and entering data quickly to keep your delicate ecosystem alive, yet this vital data is prone to a myriad of errors that could be fatal. 

 Transforming your data will drastically improve your quality of care and result in patient safety and engagement, a connected Care Team, interoperability and increased profitability. Please join Stibo Systems Healthcare to learn how you can start the journey to enterprise-wide data quality with Multidomain Master Data Management.

Sponsored by:

Stibo Systems View details

 
 

Presented by:

Kara Erlandsen, Senior Product Manager, Healthcare, Stibo Systems View details

 
 
 

11:55 am - 12:25 pm

Executive Exchange

 

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Executive Boardroom

Technology Trends: The All Flash Data Center

Flash storage technologies have become mainstream, and advancing at speeds faster than Moore’s law. Major EMR vendors are now beginning to discuss requiring their customers to move to flash technologies. However, healthcare has traditionally lagged behind other industries in adoption of new technologies. This roundtable will share recent data that explores how, why and when hospitals and health systems are embracing these technological advances…and the upside in performance and cost savings an early migration can deliver.  

  • Understand performance, efficiency and cost savings of new flash technologies
  • Identify who and what is driving flash strategy in US hospitals and health systems 
  • Discuss barriers to rapid adoption of new technology

Sponsored by:

NetApp View details

 
 

Presented by:

Joseph Hobbs, Strategic Alliance Manager, NetApp View details

 
 

Executive Boardroom

Breach Prevention Doesn’t Have to Be Brain Surgery

Healthcare organizations have increasingly large digital footprints with the adoption of electronic health records, e-prescriptions, and more. In 2015, one in three Americans were victims of healthcare data breaches; a series of large-scale attacks jeopardized 1 billion records and over 100 million individuals. Additionally, IT departments have lost direct control over the devices people use to access medical applications. To complicate matters further, these applications are now hosted in a mix of on-premises and public cloud environments. This has rendered traditional gateway security models ineffective and made implementing a proper security strategy incredibly difficult. In this session, Duo Security’s Jim Simpson will discuss how healthcare organizations can regain control of their security posture and reduce the risk of data breaches through:

  • Easy-to-use multi-factor authentication that end users will love 
  • Granular access policies that protect all your applications, for all your users and devices 
  • In-depth insight into the security hygiene of all managed and unmanaged devices

Sponsored by:

Duo Security View details

 
 

Presented by:

Jim Simpson, Head of Product Management , Duo Security View details

 
 
 

12:30 pm - 1:30 pm

Networking Luncheon


 

1:35 pm - 2:05 pm

Executive Exchange

 

Thought Leadership

A Changing World: How Big Data, Real-Time Actionable Analytics, and Digital Evidence are Helping to Improve Outcomes and Cost in New Risk-Based Care Models

It is a well-known fact that many fragmented healthcare systems in the US and around the globe are burgeoning with increasing costs yet without requisite health outcomes. While there are numerous postulates on how to ‘fix the problem’, this session will focus in on how advances in data management and analytics will play a critical role in the future of healthcare. 

As both payer and provider organizations are adapting to new models for risk and accountability, they are targeting the management of chronic conditions and the use of expanded care teams (including patients and families), medical evidence, and targeted interventions. Simply adding more people to the care continuum – whether from the payer, provider, or combination thereof (ACO) - will not scale to meet the demands of increasing quality and reduced costs. Automation will play a key role, and this presentation will explore how the use of existing ‘latent assets’, advanced analytics, and digital evidence-based medicine can be used to not just move data, but to use it in compelling ways.

Sponsored by:

HCL View details

 
 

Presented by:

Greg Killian, Global Head of Analytics – Healthcare & Life Sciences, HCL View details

 
 
 

2:10 pm - 2:40 pm

Executive Exchange

 

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Thought Leadership

Innovating With the “Lights On” – How to Tip the Balance

CIOs are consistently challenged by their organizations to leverage emerging technologies like social, mobile, cloud and big data to drive new value. Where is the problem? Many IT leaders admit their spending is too heavily weighted toward keep-the-lights on projects (80%-90% in many cases), leaving little budget for truly transformational initiatives. 

Join this interactive session to learn how award-winning CIOs are successfully tipping the balance between innovation and "lights on" mix by untethering resources from costly ongoing maintenance of their legacy ERP systems including SAP and Oracle, to re-investing in high growth initiatives. 

Sponsored by:

Rimini Street View details

 
 
 

2:45 pm - 3:15 pm

Executive Exchange

 

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Executive Boardroom

Open & agile IT environments are key to value-based care success

There is a rapid shift occurring toward Value Based Care environments that requires a new set of IT infrastructure, which is missing at the majority of Healthcare organizations. As a result, interoperability between Healthcare stakeholders must be accomplished at a rapid pace using secure, flexible and open IT architecture from Red Hat and Intel to support the requirements needed to make this transition.  

Whether this infrastructure is based on hybrid cloud technology to increase agility or based on business process management or rules technology to manage data flowing through integration, it must all work seamlessly together. 

It's critical that the orchestration of these technologies work in conjunction with your current infrastructure as you move toward your future infrastructure environment. If you plan to succeed in the new healthcare environment, you must have an integration roadmap to prepare for the transition. Consider:  

  • Integrating, and knowing what to do with the new enhanced data gathered through integration, will be key to your success.  
  • Connecting your current technology as you transition to future technology is critical to your transformation. 
  • The open environment ability to integrate with with other healthcare stakeholders and technologies is key to positioning yourself for the changing healthcare landscape.  

Together Red Hat and Intel make technology safe—bringing the world’s most advanced enterprise IT platform, cloud, and SDI capabilities to market with an open, flexible, and exceptionally safe infrastructure. 

Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and other countries.

Sponsored by:

Red Hat View details

 
 

Presented by:

Craig Klein, Managing Director, Healthcare, Red Hat View details

 
 

E.G. Nadhan, Chief Technology Strategist , Red Hat View details

 
 

Executive Boardroom

Breaking Down the Silos: Collaboration Technologies in Healthcare

Traditional communication methods of newsletters and email blasts are no longer effective in todays healthcare work environment. Whether you are trying to coordinate care for a patient or simply communicate key messages with your staff, modern collaboration technologies can dramatically improve employee engagement, process efficiency, and care coordination. In this presentation you will learn how large healthcare organizations like Trinity Health, Humana and Spectrum Health have leveraged collaboration technologies for everything from managing large EHR implementations to care coordination. The presentation will include measurable outcomes of efficiency gains and employee engagement improvements. 

 Takeaways: 

  • Learn how collaboration technology can improve communication and improve employee engagement across your health system 
  • Understand the benefits that large health systems like Trinity Health and the VA are receiving from implementing collaboration technologies. 
  • Understand the key factors for the successful implementation of collaboration technologies.

Sponsored by:

Jive Software View details

 
 

Presented by:

 Bill Klco ,  Senior Director, Healthcare, Jive Software View details

 
 
 

3:20 pm - 3:50 pm

Executive Exchange

 

Thought Leadership

Personal Service at Digital Speed for Your Members with Appian

Join Appian Senior Vice President of Industry Markets and Co-Founder Marc Wilson, along with Appian Industry Practice Leader for Healthcare Payers Scott Polansky, as they discuss how Appian can help drive your healthcare business at digital speed. 

 Appian has one industry leading platform that contains countless possibilities, including: case management, records, business process management, and more and can be built to specialize your business' specific needs. 

Along with Marc and Scott, Appian is also happy to welcome Health Care Service Corporation's Executive Director of Business Strategy and Technology Innovation, Amir Azarbad. During our 30 minute round table discussion, he will be speaking about how Appian helped with HCSC's transformation in the post Affordable Care Act operating environment.

Sponsored by:

Appian View details

 
 

Presented by:

Amir Azarbad, Executive Director, Business Strategy and Technology Innovation, Health Care Service Corporation View details

 
 
 

3:55 pm - 4:25 pm

Executive Exchange

 

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Think Tank

Building a Risk and Security Program in Any Organization

Through a case study of a high-profile national event, the 2012 Republican National Convention, explore how you can duplicate, build and scale a corporate risk and security program for your environment. Using a risk-based approach and following security frameworks and best practices designed into an real-time, working program, that will provide the required cyber protection and privacy enforcement that obtains and maintains a high degree of situational awareness of your environments. Additionally, you will be able to validate HIPAA, PCI, SOX, FISMA and FDA compliance in your organization. More importantly, obtain the risk managed levels of security expected by customers, regulators and the board. This session will be a fast paced demonstration of the benefits of: 

  • Effective team dynamics and communication with multi-agency groups 
  • Building the security requirements, processes, systems and tools to manage actionable-intelligence on a daily basis
  • Improve operational capabilities through a real-time security program 
  • React quickly to evolving events and situations 
  • Forecasting security events, incidents and problems before they happen 
  • Protecting customer and corporate data through cybersecurity diligence and tools 
  • Following established risk and security models to achieve regulatory compliance 
  • Review of the results from a working program

Presented by:

Michael Molinaro, CISO, Bio-Reference Laboratories View details

 
 

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Think Tank

Data Integration and Population Health

With the ability to handle big data and the increased availability of healthcare data from various ambulatory and non-acute sources as well as consumer data there is great opportunity to look at quality outcomes for a population. The current challenge is how to connect data across the continuum through disparate data sources. Current regulations governing interoperability have not delivered a way to look at patient care across multiple sites Additionally, the challenge is how to collect enough of the right data from providers and patients while ensuring patient privacy. By moving to a model where all data from a healthcare transaction, from EMR data all the way to claims payment data, a more consistent and holistic view can be generated, and deeper insights discovered. CIOs need to begin laying the groundwork for this future today by looking at their data collection and analysis platforms, their communications capabilities, and their interoperability standards to ensure the technology doesn’t impede the progress. 

Takeaways:

  • Big Data initiatives have had tremendous benefit in every industry to which they have been applied; next up is healthcare 
  • In healthcare, there are data management capabilities but significant challenges to partner tightly with providers and patients to collect the requisite data and connect the data across the continuum 
  • CIO’s need to begin preparing for this change now, thinking about the impact on their data architecture and data sharing processes

Presented by:

David Levine, Vice President Advanced Analytics/ Head of Medical IT, UHC (Vizient)

 
 

4:30 pm - 5:00 pm

Executive Exchange

 

Think Tank

Technology is Accelerating the Transformations in Healthcare

Technologies that have already transformed other industries, such as retail, travel and banking, are showing up in healthcare. Healthcare CIOs need an open discussion about these transformations and ask one another:

  • Where are these transformations occurring?
  • What areas of IT will be most impacted?
  • Who in their ecosystem will be most affected?
  • What strategies will required?
  • What technologies will be needed?

Presented by:

Constance Sjoquist, Research Director Healthcare Payers, Gartner

 
 

5:05 pm - 5:45 pm

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Executive Visions

Diversity in IT

The importance technology plays within an enterprise will only continue to gain momentum as more developers, engineers, and programmers enter the workforce. As these segments continue to grow, so does the diversity of the workforce within the technology field. For a field that is severely constrained by a talent and skills gap, this influx of bodies can only be a good thing. Beyond the basic ability to deliver of identified capabilities a diverse workforce, whether cultural or gender influenced offers a whole that is more than the sum of the parts. Finding ways to drive and increase diversity in IT then should be a key focus for every IT executive.

Takeaways:

  • Identify the importance behind diversity in technology, opportunities, and capabilities
  • Discuss the importance of cultivating diversity at the grass-roots level and building post-secondary programs that drive awareness of and interest in IT
  • Understand the hurdles that exist that limit the prevalence of diversity in IT, and what steps must be taken to lower, if not eliminate, them

Moderated by:

James Quin, VP, Events , CDM Media View details

 
 

Panelists:

Elizabeth King, CIO, White Plains Hospital View details

 
 

Brenda Callaway, Executive Vice President, Information Security, Health Care Service Corp. View details

 
 

Wendy Cofran, Chief Information Officer, Century Health Systems View details

 
 
 

5:45 pm - 5:50 pm

Thank You Address and Closing Remarks

 

5:50 pm - 7:00 pm

Cocktail Reception